Current testimonial

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Repairs or Custom Build

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I first met Scott about 9 years ago. We met at a networking event. I was not happy with the computer tech I had been using and was impressed with Scott right off. The computer I had at the time was a Gateway and that is the last name brand I have owned. Scott came to repair it a few months after we met and ended up building me a new one. I referred him to my best friend and she is on her second Ack, Inc. built computer. She originally had Scott do some work on her computer and that led to him building her one. I had Scott do a couple repairs to my computer before having him build my 2nd Ack, Inc. computer this past May. I do not hesitate to recommend Scott. He is honest and straight forward and will tell you straight up what is going on with your hardware. He gives you options and makes several recommendations and has never misled me. Any repair Scott has done for me or
my friend has held up. Scott is very available to his clientele and gets back with you promptly. He is knowledgeable and professional and takes care of his customers because he understands the value of happy repeat customers. If you need a repair of any kind or you need to replace a monitor, printer or other hardware Scott Ackerman is your man.

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Kathleen Lawson

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Other testimonials

Show All Testimonials Add testimonial

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Ack is a lifesaver

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My business computer crashes on a Saturday morning. I called Ack in a panic. He took in my computer ON A WEEKEND; it was fixed within 6 hours. A+++\r\n

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Tyra Woods-Wade

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Sleep Peaceful

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I maintain two businesses with large client bases. Scott is always there, with the touch of a keystroke, or text, to right any wrongs that rear up. Having spent 15 years developing relationships with my clients, I can tell you I have recommended his services to many WITHOUT HESITATION, knowing that my reputation is on the line too. I am also the happy operator of 2 custom built computers thanks to Scott. His mastery of electronics has also overflowed to some TV applications, all of which are enjoyed without a hitch. I can truly sleep peaceful knowing that Scott has my back.
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Terre Crosby

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Maintenance

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As a small business owner I need IT help without the cost of a full time IT professional. Scott provides me with everything I need and has made my IT headaches virtually disappear. I consider Scott to be a critical part of my team and would suggest anyone considering a FT IT employee check out ACK, Inc as a cost effective, reliable, and hassle free alternative.
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Donna Smith - AAPAK

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Scott's my computer hero!

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Scott has been my computer's best friend for many years, and definitely my hero. I must confess I am a 60+ year old who is intimidated by computers, and when i do something silly, Scott rescues me every time. However, it is not only his extensive and up-to-the-minute expertise I rely on; Scott's understanding of my computer illiteracy is never an issue. He fixes my problems while being incredibly sensitive and respectful of my inadequacies. Simply, he's the BEST!\r\n

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Julie Stephens

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Trust

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In today's world, it is hard to find the right person (or business) to trust with the maintenance and upkeep of your computer. Scott always responds promptly to requests for service, and he has always been there in a pinch. Over the 6+ years as a customer, Scott has installed increasingly sophisticated software to battle the evil computer demons and has provided routine quarterly maintenance to ensure everything is working appropriately. Thanks to Scott, my computer runs smoothly and is well protected. Additionally, I trust that Scott will be there for me if/when it does not.
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Cheryl Sanchez

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SERVICE

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When you buy with Scott you get two very important things. Value with your purchase and Scott's expertise with that purchase. I experienced that today when I had a problem with my Gmail account. In short order Scott walked me through a fix and problem solved! Thank you Scott! :)**** \r\n

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Andrew Meguin

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A True Professional

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Scott is a rare combination: a knowledgeable pro who can and does offer guidance, as well as a good listener who cares about what I want and need concerning product and service. He built my computer, keeps it updated by remote connection so I don't have to haul it somewhere, always answers my questions, and has a sense of humor which puts this non-techie at ease.

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Cindy Johnson

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No time for coffee!

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Up front I'll say that, Scott and I did a trade - I built his new website and he cleaned my computer and is doing ongoing support. However, as quite a geek myself, and having been using computers since the mid/late 1980s, I thought I was pretty "onto it" when it came to keeping junk and nasties off my computers. Then I let Scott at it for a few hours....

Unfortunately, my computer is so much faster that I have no time to go and make coffee or have restroom breaks while waiting for stuff to happen - it's just there! Thanks Scott! In the words of Foreigner... "It feels like the first time"!

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Ian Shere

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The doctor's in the house!

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Scott is our computer and TV doctor. In fact, running our business without Scott would be impossible. His knowledge, expertise, work ethic, and integrity are of the highest caliber. Best of all, when we have a problem, he usually remotes in immediately or, if necessary, comes over within 24 hours. If we need new or upgraded systems, he builds them to our specifications and saves us money on equipment and products. We have used Scott as our IT person for nine years and have never had one problem. He’s a pretty special guy and we recommend him highly!

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Henry & Jane Holland

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IT guru for 9 years

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I'm proud to say that Scott has been my IT Guru for 9 years!! He's ALWAYS been there for me, & I couldn't exist in the computer world without him!! He quickly, expertly, & efficiently handles & solves EVERY aspect of my computer & TV needs!! Dr. Scott, YOU are the BEST Ever!! I value & appreciate You, MORE than words can say!!

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Mary Kay Bond

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